A hand up, not a hand-out.
Thank you for your interest in joining us in the Foundation at an exciting time of growth and development across The Big issue.
The Big Issue mission is to dismantle poverty by creating opportunity through self-help, social trading and business solutions - a hand up, not a hand out. We provide an access to all means for people to earn a legitimate source of income, to raise their self-esteem and to take control of their lives. One of the ways we do this is through supporting vendors to sell The Big Issue magazine. Last year alone, we put £5.5m in the pockets of our vendors, releasing them from a dependency on hand outs.
The Big Issue Foundation supports vendors (and increasingly others) with wrap around support- health, housing, debt, addiction, mental health, financial inclusion, and employability. We do this by connecting vendors with the vital support services, personal solutions, Big Issue programmes and employment pathways, that enable them to rebuild their lives and determine their own futures - welcome to our community.
About the role and the person
The role of Team Leader is a critical role in guiding and supporting the Vendor Outreach Workers in your care, in addition to playing a senior role in supporting vendors with wellbeing and employability pathways. You are also a local Ambassador for The Big Issue (Foundation) in multi-agency and other external meetings. You are accountable for the vendor outreach performance and impact in your area.
It is a rewarding and critical role, none more so than now as vendors pick themselves up following the Pandemic and learn to adapt to a changing society.
The role is responsible for changing lives through outreach support, connecting vendors with their communities and supporting their wellbeing and employability. Youll work directly alongside vendors (and potentially others as new Big Issue social enterprise models develop) to support and empower them to find their own solutions to improve their lifestyle and their opportunities.
Youll build and maintain strong third-party networks and together establish clear support pathways for and with vendors in your area, guided by the Pathways and Partnerships team. These may be through social service providers e.g., housing, debt, substance abuse, mental health, migrant support, universal credit, employment organisations. They may also be through local business networks, identifying routes to employability and supporting vendor readiness to and early retention in work. Your Area Manager, and the wider Service Development teams, will support you through a national strategy and framework.
Experience of line managing small teams or project management skills are essential for this role. The ability to influence people to achieve is pivotal for this position as you motivate complex and diverse client groups.
You will have a person-centred approach with the necessary social skills and judgement to initiate and maintain constructive and appropriate relations with clients and agencies in a local community environment.
How to apply
For an informal and confidential discussion about the role, please contact our recruitment partner:
Carroll Lloyd, Director, NFP Consulting
T: 07765 001 033
Application is by way of a CV and a Supporting Statement of no more than 2 sides of A4 which highlights your motivations for applying and how your experience and knowledge fit the criteria of the Person Specification.