Full time, permanent contract

Home or office based (London, Birmingham, Glasgow, or Cardiff)

Flexibility required to visit UK offices and teams as needed

A hand up, not a hand-out.

Thank you for your interest in joining us in the Foundation at an exciting time of growth and development across The Big issue.

The Big Issue mission is to dismantle poverty by creating opportunity through self-help, social trading and business solutions - a hand up, not a hand out. We provide an access to all means for people to earn a legitimate source of income, to raise their self-esteem and to take control of their lives. One of the ways we do this is through supporting vendors to sell The Big Issue magazine. Last year alone, we put £5.5m in the pockets of our vendors, releasing them from a dependency on hand outs. The Big Issue Foundation supports vendors (and increasingly others) with wrap around support- health, housing, debt, addiction, mental health, financial inclusion, and employability. We do this by connecting vendors with the vital support services, personal solutions, Big Issue programmes and employment pathways, that enable them to rebuild their lives and determine their own futures - welcome to our community.

About the Role and the person

This is a new role and your remit will be to take responsibility for developing and delivering the Foundations frontline business plan for the Services Directorate.

The successful candidate will enjoy people because were a people business. Youll firmly believe that an organisation is only as good as its people and will be accessible, trustworthy, and focussed on the importance of culture.

You are likely to be positive and proactive with a high degree of resilience as you will lead the department through a period of exciting change and development. Youll draw on your considerable previous high-level experience of leading change successfully. This will give you the strength and understanding of how to shape direction and strategy, and take people with you to build a focussed, strong, vibrant, and empowered team.

Youll enjoy autonomy and like working on your initiative but will also enjoy working as part of a team. Youll be well supported by the CEO and broader leadership team. Youll be solution focussed and tenacious, and at the same time open, agile, and happy to adjust your thinking and direction as new opportunities or ideas present.

Your experience

You will bring extensive experience of working in the charity or social sector in order to and understand what it means to support vulnerable client groups. You will need to be able to effectively navigate and network at a senior level in charities, community organisations, social services, and local authorities, proactively identifying, forging, and retaining strong networks on behalf of our customers.

You will also be able to demonstrate proven experience in leading and developing personalised service delivery strategies and business plans at a senior level in a charity, social enterprise, social service, or health care organisation.