NFP contacted me regarding the role in a friendly, supportive and encouraging way. All of the information was received quickly and in an accessible format. The turnaround from initial application to interview to decision was fast and efficient. Simon discussed the role, the organisation and the expectations in a positive, encouraging way without setting false expectations. Simon and Eleanor were professional, friendly and personable. They set a relaxed tone for the interview, putting me very much at ease. NFP seem smaller than many agencies and offer a more personal service. You have a consistent point of contact, clear information and a sense that they really want you to succeed.